Online Application Help

Why haven't I received the email to complete my account registration?

To guarantee that you receive the email that will be sent to you, you should configure your email program to accept all emails from 'gradadmissions@grad.arizona.edu'. If you do not know how to do that and you don't receive your email within a few minutes after submitting the form, be sure to check that it hasn't been put in your SPAM or JUNK box.

I reset my password and only get the email with my username, not the one with my password. What should I do?

Please verify that you have completed your account registration. We have seen a few cases where an applicant did not enter a password on initial registration and does not receive the password email on password reset because no password exists.

I have entered my previous school information. Why is there still a red X next to "Previous Education"?

Please check to see that you have entered a degree date for one of your schools. The online application requires a degree date for your bachelor's degree or equivalent.

Is this the only application I have to submit in order to apply to graduate school at the University of Arizona?

Most programs require you to submit an additional application to the department that administers the program. Be sure to contact the department to make sure that you are fullfilling all of the application requirements.

How can I apply to two separate programs or to a dual degree program?

To apply to separate programs or a dual degree program, you will have to submit two separate applications. However, you will not have to enter your personal information and previous schools more than once. This information is part of your profile, which gets submitted along with every application that you submit. You can work on multiple applications at the same time. On the menu at your left, under 'My Applications', click the 'Start a new application' link at any time to begin a new application. This will not affect the applications that you have already started.

I earned two degrees at one of my Previous Schools, but the form only allows me to enter one degree. What should I do?

If you earned multiple degrees from a single institution, you must enter that school multiple times, each time with a single degree listed. If you earned one degree but had a double major, you can type both of your majors into the form.

I am trying to enter previous schools where I did not earn a degree, but the system will not save the information. I get no error message so what's going on?

When entering previous schools, major is a required field and if you do not enter a major then you can see this behavior. If you don't have a major for the other schools then try entering n/a or none.

None of these questions address my problem, what do I do now?

Contact the Graduate College by sending an email to gradadmissions@grad.arizona.edu. Please include the answers to the following questions so that we can help you more quickly.

1. What Operating System are you using (Windows, Macintosh, Ubuntu, Red Hat, etc.)
2. What web browser are you using (Internet Explorer, Firefox, Safari, etc.) and what version?
3. What URL are you accessing?
4. Do you see any error messages? If so, what do they say?