Online Application Help

Why haven't I received the email to complete my account registration?

To guarantee that you receive the email that will be sent to you, you should configure your email program to accept all emails from 'gradadmissions@grad.arizona.edu'. If you do not know how to do that and you don't receive your email within a few minutes after submitting the form, be sure to check that it hasn't been put in your SPAM or JUNK box.

We have received occasional reports of emails from our system not being delivered by overseas mail servers. In all cases, this has been the result of the configuration of the receiving networks and, unfortunately, not in our power to remedy.

I reset my password and only get the email with my username, not the one with my password. What should I do?

Please verify that you have completed your account registration. We have seen a few cases where an applicant did not enter a password on initial registration and does not receive the password email on password reset because no password exists.

I have entered my previous school information. Why is there still a red X next to "Previous Education"?

Please check to see that you have entered a degree date for one of your schools. The online application requires a degree date for your bachelor's degree or equivalent.

Is this the only application I have to submit in order to apply to graduate school at the University of Arizona?

Many programs require you to submit an additional application to the department that administers the program. Be sure to contact the department to make sure that you are fullfilling all of the application requirements.

How can I apply to two separate programs or to a dual degree program?

To apply to separate programs or a dual degree program, you will have to submit two separate applications. However, you will not have to enter your personal information and previous schools more than once. This information is part of your profile, which gets submitted along with every application that you submit. You can work on multiple applications at the same time. On the menu at your left, under 'My Applications', click the 'Start a new application' link at any time to begin a new application. This will not affect the applications that you have already started.

I cannot find my Previous School in the lookup results. How can I add my previous school?

You can try simplifying your search criteria. For example, try searching only for Arizona instead of University of Arizona in the school name field; or try searching only for the location of your previous school.

If you still cannot find your institution, it may not be in our database of known institutions. In that case, your search results will be followed by the following text: "If no institutions match your institution, please search again or add a school." The words "add a school" will be hyper-linked. You'll need to click the link, and you'll then be presented with a form to enter the information for that school. You'll need to fill out ALL fields for the school, including start and end dates, as well as degree date if you received a degree.

I earned two degrees at one of my Previous Schools, but the form only allows me to enter one degree. What should I do?

If you earned multiple degrees from a single institution, you must enter that school multiple times, each time with a single degree listed. If you earned one degree but had a double major, you can type both of your majors into the form.

I am trying to enter previous schools where I did not earn a degree, but the system will not save the information. I get no error message so what's going on?

When entering previous schools, major is a required field and if you do not enter a major then you can see this behavior. If you don't have a major for the other schools then try entering n/a or none.

I'm trying to save responses to my Supplemental Questions, but they don't seem to be saving properly. What should I do?

If you're attempting to attach/upload one or more documents that were requested by the department, please keep in mind that our system does not allow single files larger than 2 megabytes in size to be uploaded, and it does not allow the combined total of all uploads to exceed 10 megabytes. Please check to make sure that none of the files you are trying to upload are larger than 2mb, and that all of the files you're uploading are together less than 10mb. If the combined size of your files is more than 10mb, the best way to get around the quota would be to upload each file individually by saving the form once for each file you need to upload.