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GradApp Frequently Asked Questions
How do I add Departmental Application Questions to our programs in GradApp?
- In GradApp, open the Admissions Console and choose the Configure Grad Application link to create or maintain your departmental questions (only be available to Faculty and Staff who hold the App Configuration role)
- Scroll down the page to Supplemental Questions then choose the Edit Supplemental Questions box and select Add New Question, then enter data and Save. When finished, you may Preview the question.
- When ready for use, you must click Activate for each question.
- Once you have established and activated your questions, contact Rhea Gowin, Director of Admissions. She will review the application then activate the questions in the live application system.
How do I configure the Letters of Recommendation Module in GradApp?
- In GradApp, go to the Configure Grad Application link to create or maintain your Letters of Recommendation. (This link will only be available to Faculty and Staff with App Configuration role.)
- After navigating to your program, click Edit Recommendation Settings.
- Use the Number and Type dropdown boxes to indicate whether the Letters are Required or Requested and to indicate the number of letters needed.
- Enter your instructions to both the Applicant and Recommender in their Instruction areas then Save Configuration.
- When completed, contact Rhea Gowin, Director of Admissions. She will review the application then activate the Letters of Recommendation Module in the live application system.
How do I control the semesters for which we accept applications?
In GradApp, choose Configure Grad Application, then the Edit Terms box to select terms to be opened. If no future terms are selected, prospective students will be unable to apply.
How do I get access to administer programs in GradApp?
Access can be granted for most roles by filling out the GradApp Provisioning Request form. To be granted access, you will also be required to attend Graduate Admissions Basic Training provided by the Graduate College. Once the Basic Training course is completed, your Department Head or Director of Graduate Studies can submit the GradApp Provisioning Request form. The Graduate Coordinator can provision access for Review Committee members within GradApp.
You must also complete FERPA (Family Educational Rights and Privacy Act of 1974) training before attending training sessions and before any access can be granted to view student or applicant data in any University system. FERPA is a federal law that governs the rights of students and institutions responsibilities with respect to student records. You may complete the Registrar's Office FERPA training online. The course takes approximately 20 minutes to complete.
How do we manage our program's application?
In GradApp, under the Admissions Console, go to the Configure Grad Application link to create and manage your application (this is only available to Faculty and Staff who hold the App Configuration role).
I need help, but I can't find the answer to my questions. What do I do now?
Contact the Graduate College by sending an email to email@example.com.
If you're having technical difficulties, please include the answers to the following questions so that we can help you more quickly.
- What Operating System are you using (Windows, Macintosh, Ubuntu, Red Hat, etc.)?
- What web browser are you using (Internet Explorer, Firefox, Safari, etc.) and what version?
- What is the web page address (URL) you're accessing?
- If you see any error messages, what do they say?
The Program has changed its name or is no longer active. How do I remove it from the Program Description website or GradApp?
If a program has only temporarily stopped accepting applications, we recommend simply removing all available Terms in the Application Configuration section of GradApp.
If the program has changed names, a new Program (ie. Academic Plan) will have been created in UAccess by Curricular Affairs. The Graduate College can disable the old program so that it is not displayed to applicants in GradApp. Once the old program no longer has any enrolled students, it can also be disabled so that it is no longer listed on the Program Descriptions website.
What do applicants see in GradApp after they've submitted their application to our program?
While we're not able to provide a live demonstration of the post-submit Applicant interface, we have put together this series of screenshots to help you understand what an applicant can see in GradApp after submitting their application.