What if I applied or paid more than once by accident, or my payment did not go through?

Submitted by gcit_admin on
Answer

Our system will not allow you to create multiple applications for the same combination of academic program and term.

We use a secure, third-party vendor to process credit card payments. Normally, your payment will be automatically reflected in your application, however on occasion the vendor service can fail to update GradApp, making it appear the payment failed. If you believe this has happened to you, and/or you subsequently paid the application fee more than once for the same application, please e-mail gradadmissions@grad.arizona.edu. Be prepared to provide us with details of the failed or duplicate charges. We will need to know your name and student ID (if known), when you applied, how you applied, and the details of why you believe you were charged more than once. Please contact your banking institution to verify that multiple charges have not already been voided before contacting the Graduate College.

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